Karis Health Services, we prioritize the security and confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your data in compliance with HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), and other applicable laws.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal Details: Name, date of birth, contact information (email, phone, address)
  • Health Information: Medical history, treatment records, insurance details
  • Digital Data: IP address, browser type, cookies (for website analytics)
  • Email Communications: Appointment confirmations, health updates, newsletters (if opted in)

2. How We Use Your Information

Your data is used solely for:
✔ Providing healthcare services (appointments, treatment, billing)
✔ Sending secure, encrypted email communications (appointment reminders, lab results)
✔ Improving patient care and operational efficiency
✔ Complying with legal and regulatory requirements

We do not sell, trade, or share your data with third parties for marketing purposes.

3. Data Security & Protection

We implement strict measures to safeguard your information:

  • Encryption: All emails and electronic records are secured with TLS/SSL encryption.
  • Access Controls: Only authorized personnel can access patient data.
  • Secure Storage: Protected on HIPAA-compliant servers with firewalls and intrusion detection.
  • Regular Audits: Systems are monitored for vulnerabilities and breaches.

4. Email & Communication Security

  • Emails containing sensitive health information are sent via secure, encrypted channels.
  • You may opt out of non-essential emails (e.g., newsletters) anytime via the unsubscribe link.
  • Transactional emails (e.g., appointment confirmations) are required for your care and cannot be opted out of.

5. Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal data.
  • Opt out of marketing communications.
  • File a complaint if you believe your privacy rights have been violated.

To exercise these rights, contact:
📧 Privacy Officer: privacy@karishealthservices.org
📞 Phone: [+1 (443) 438-3536]

6. Updates to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the effective date.

Contact Us

For questions about data privacy or security:
Karis Health Services
📍 2300 Garrison Blvd #220, Baltimore, MD 21216
📞 +1 (443) 438-3536
📧 privacy@karishealthservices.org